On the roles of dungeon masters.
Code of ConductEdit
As DM, you have special powers so there must be rules to govern their use.
First, you are allowed to be a Player as well as a DM, but some conditions apply. You continue to represent the DM team so are expected to maintain a responsible, professional attitude. You may refuse requests for DM assistance as Player, but only if they're not Urgent and only if you tell the Player where (or when) they can find help instead. In addition, your PCs are not NPCs. Nothing you do as DM may benefit your own characters disproportionately. If you play a dwarf for instance, avoid running major dwarf-related plots.
Second, a DM will learn a great deal about other players, characters, plots and the workings of the game world. This information comes from forums, from fellow DMs and through observation of the play of others. Sometimes you learn more than you cared to. It is important that Players can trust DMs to handle sensitive information with care, so make sure you do so. Even when you're not logged in as DM, even after you resign from DMing.
Third, a DM has access to tools which make PCs insanely powerful or utterly destroy them. Again, Players must be able to trust DMs to use those tools fairly. This means you only give Players Challenges they can somehow overcome, and you only offer those Rewards which have been earned.
Fourth, as DM you are part of a DM team. This means you must communicate clearly with eachother. Discuss conflicts rather than fostering resentments, Report how your activities influenced the PCs, NPCs and general game world. Share your insights and ideas, and coordinate to make sure every PC gets (the opportunity for) a fair share of DM attention.
Fifth, a DM is expected to perform DM activities. Not all of these revolve around Events, but they are the most obvious. We ask for a minimum of 9 hours of in-game DM activity per month (2 per week). There is no shame in becoming a Former DM in this manner and you may apply to return to the force whenever your schedule clears.
Finally, DMs exist in support of Players. That does not mean you give them whatever they want, but you should get to know the Players and PCs you interact with. Listen to what they have to say, and communicate your own intentions clearly. Basic things like whether you are online to run an Event or add Ambience, how long you'll be available or when you'll have time to deal with a request go a long way towards bringing everyone onto the same page.